Mr Business Quote

“Nothing can weaken your character unless you allow it to do so”

When looking for employees – How important is experience?

Having recruited hundreds of retail staff over the years, (I now teach others how to do so), as well as handled the issues that are generated by poor selection and the performance management process to maintain motivation and enthusiasm, I can tell you there is a...

Five Steps Retailers Must Take Now in Order to Succeed Tomorrow

Over recent months there has been much discussion about Australia’s retail industry. From the big players to the smaller operators, it appears there are many struggling to come to terms to a new consumer environment where the consumer has abandoned many retail...