New and Better ways of running a Retail Business

In my last article, “Top 3 ways of running a Retail Business that no longer work”, we looked at traditional methods of running a retail business that are having less impact every year. At one point they were very effective but now they no longer work as...

Ways of running a retail business that no longer work

Many long running retailers are discovering that some traditional methods of running a retail business are having less impact every year. In this article we look at the top 3 ways that no longer work as well as they used to. Next week we will discuss what new ways ARE...

How to keep the best staff

Would you like to have the best people on board, thriving and growing with your company, never wanting to leave?… The secret to attracting and retaining quality people can be illusive, yet amazingly simple: give them what they want and then give them what they...

What Millennials Can Teach Boomers About Complaining

This a guest post by Bill Bergman, President and CEO of the Bergman Group, a Richmond, Virginia based marketing and communications company, and an adjunct instructor at the University of Richmond Robins School of Business.If a product or service lets me down, my...