Making the right choice… for your customer

Retailers make subconscious choices between making things easier for themselves or delivering the best experience for their customers almost every day. We rarely realize we’re making this choice, but because everything we do has an impact on our customers they...

When looking for employees – How important is experience?

Most employers’ job advertisements centre around experience first, skills second and then attitude, almost as an afterthought. When I question them about this they often realise that what they actually want is the reverse order… Attitude suddenly becomes the...

FREE Marketing Tips from Retail Rescue – pt 1 of 3

The Art of Marketing has changed…Integrating Social Media and Loyalty Programs into your Marketing Plan is now the key.Welcome to part one of Retail Rescue’s three part series on how to put all of the Marketing pieces together, now that the internet has dramatically...